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JabMax - Boxing Training App

Need help with JabMax? Browse the frequently asked questions below, or reach out to our support team directly — we usually respond within 48 hours.

Frequently Asked Questions

How does JabMax track my punches?

JabMax uses your phone's camera to follow your body position in real time. It detects your stance, guard, and each punch you throw, then scores your form, combos, and power. Everything is processed on your device — no video is recorded or uploaded.

How should I set up my phone?

Prop your phone upright at about chest height, roughly 2–3 metres away, so your whole body from head to knees is in frame. Train in good, even lighting, avoid bright windows behind you, and wear clothes that contrast with the background.

Why aren't some punches being counted?

Missed punches usually come from being too close to the camera, poor lighting, or your arms leaving the frame. Step back, make sure your full upper body is visible, and fully extend each punch before snapping it back to your guard.

The camera isn't working. What do I do?

Check that JabMax has camera access in iOS Settings → Privacy & Security → Camera. Close any other app using the camera, then restart JabMax. If it still doesn't work, contact us with your device model and iOS version.

I'm a total beginner. Where should I start?

Start with the Train tab. Your daily set begins with Stance & Guard, then moves on to lessons like The Jab. Each lesson is about 2 minutes, voice-coached, and broken into simple key points, so you can learn at your own pace.

What is my Fight Rating?

Your Fight Rating is a score from 0 to 100 that sums up your form, speed, power, and consistency. It updates as you train, and the Progress tab shows how it has changed over 7 days, 4 weeks, 12 months, or all time.

How do ranks and leaderboards work?

You earn XP for every round, lesson, and daily set you complete. XP moves you up through the ranks, from Brawler towards Champion. The Ranks tab shows today's, this week's, and all-time standings, either globally or just among your friends.

Can I change my display name or hide from leaderboards?

Yes. You can change your display name in your profile settings. If you'd like your name and scores removed from public leaderboards, email us and we'll take care of it.

Do I need gloves, a bag, or any equipment?

No. JabMax is designed for shadowboxing, so all you need is your phone and enough clear space to move freely. Make sure the area is clear of people, pets, and furniture before you start.

Is JabMax safe for me?

Boxing and conditioning can be intense. Warm up before every session, stay hydrated, and stop if you feel pain or dizziness. If you have any health condition or injury, check with a doctor before starting. JabMax is a training aid, not medical advice.

Will my progress carry over to a new phone?

Yes. Your progress, XP, and rank are synced to your account. Sign in with the same account on your new device and restore purchases from the subscription screen to pick up where you left off.

How do I manage or cancel my subscription?

Subscriptions are billed and managed through your Apple ID (App Store). To cancel or change your plan, go to your device's subscription settings directly — we're unable to process billing changes from our end.

Is there a free trial?

No. JabMax does not currently offer a free trial. You're charged immediately when you subscribe to either the weekly ($2.99/week) or yearly ($29.99/year) plan.

How do I delete my account data?

To request full account and data deletion — including your training history, stats, and leaderboard entries — email us using the contact details below.

Didn't find what you needed? Reach out below and our team will get back to you as soon as possible.

Contact Support

For Billing & Subscription Issues:

Please include your account email and a description of the issue. For refund requests, you may also need to contact Apple directly, as billing is processed through the App Store.

For Tracking Issues:

Please include your device model, iOS version, and a short description of your training setup (lighting, distance from the camera) so we can help faster.